Easy Returns
Return Procedure
At Sultans Collection, customer satisfaction is paramount. If you’re not completely pleased with your purchase, our straightforward return policy allows you to initiate returns within 7 days of receiving your order. Items must be unworn, unwashed, and with all original tags attached. We will process your refund promptly once your return is received and inspected. Please ensure to use the original packaging for returns to avoid damage during transit.
Refund Timeline
Refunds are typically processed within 5-7 business days after we receive your returned items. Depending on your payment method, it may take additional time for the funds to reflect in your account. For any questions regarding the refund process, feel free to reach out to our customer service team who is ready to assist you. We appreciate your understanding and support as we work to manage returns efficiently.
Contact Us For Help
Have more questions regarding returns? Our dedicated customer service team is here to assist you with any queries or concerns.